All orders are despatched within 2 Business day. Please see below for delivery timeframes for your area.                                                                                                                                                         AUSTRALIA STANDARD  Metro - $9.99: Up to 5 Business days, Rural - $9.99: 5-7 Business days .*FREE FOR ALL ORDERS $150+  .EXPRESS  Up to 1kg - $14.99: 1-3 business days for orders placed before 12pm. An additional business day applies for after 12pm.  1-3kg - $19.99: 1-3 business days for orders placed before 12pm. An additional business day applies for after 12pm. 3kg+ - $29.99: 1-3 business days for orders placed before 12pm. An additional business day applies for after 12pm.                                        NEW ZEALAND: Prices calculated at checkout

A tracking number is provided with every order. Please check the Email address (or Spam/Junk box) used to place the order.

If you have not received your order within the above-mentioned delivery timeframe, please contact us as soon as possible.

All Returns information can be found on the Returns page.

Express Shipping orders can be changed/cancelled within 1hour of purchase by sending a request to care@yaabeauty.com.au All other orders must be changed/cancelled within 3 hours.